Manitowoc Public Utilities (MPU) has received national recognition for achieving exceptional electric reliability in 2025. The recognition comes from the American Public Power Association (APPA), a trade group that represents more than 2,000 not-for-profit, community-owned electric utilities.
APPA helps electric utilities track power outage and restoration data through its subscription-based PowerTRX Reliability service. Once per year, APPA’s Reliability Team compares this data to national statistics tracked by the U.S. Energy Information Administration for all types of electric utilities.
“I am continually inspired by the unwavering commitment of public power utilities to delivering reliable service to their communities,” said Adrienne Lotto, Senior Vice President of Grid Security, Operations, and Technical Services. “The utilities honored here have set the standard for excellence and dedication, ensuring that families and businesses can count on their local power providers every day. Congratulations to these outstanding teams for earning this well-deserved recognition and for making a positive difference where it matters most.” Nationwide, the average public power customer has their lights out for less than half the amount of time that customers of other types of utilities do. In 2025, MPU’s System Average Interruption Duration Index, the average duration (in minutes) of an interruption per customer served by MPU, was 35 minutes compared to the average of all U.S. electric utilities of 169 minutes.
General Manager and Chief Executive Officer, Troy Adams, said, “We know how important reliability is to our customers. Our employees’ dedication to reliability excellence through system maintenance, as well as the ability to quickly respond as a local public power utility, is what makes this award possible.”