The MPU Water Department will be performing Unidirectional Flushing (UDF) of the water mains to remove settled particles and clean the mains in the City of Manitowoc starting April 9th. Customers within the flushing zones will be notified via postcard or letter. Crews will also be posting signs in the flushing areas while working. While we are flushing, customers may notice reduced water pressure, large volumes of water on streets, and/or discoloration of water for a short time. We recommend customers avoid using their water while UDF is happening. If there is a need to use water, first run the cold water to remove any particles from your system. After UDF is complete in your area, flush your cold water until it is clear before using it. If you have questions about this process, please go to www.mpu.org/water-utility/udf for a list of frequently asked questions and to see updates and our scheduled flushing areas.
Did You Know?
Manitowoc Public Utilities would like to remind customers that the moratorium for disconnection of residential service ends on April 15. Customers with past due balances could face disconnection of their utility service unless they make prior payments or payment arrangements. Also, residential customers who have not paid during the winter could also be required to pay a security deposit equal to their highest four consecutive bills.
It is important for the customers to review their billing statements; disconnection notices will be printed directly on the billing statement. Customers that have questions on their billing statement or would like to see if they are eligible for a payment arrangement are encouraged to call MPU at (920) 683-4600 during normal business hours of 8:00 a.m. to 4:30 p.m. Payments can be made through the utility website at www.mpu.org or in person at 1303 S. 8th Street.