MPU has earned the Reliable Public Power Provider (RP3)® Diamond Level designation from the American Public Power Association for providing reliable and safe electric service. Neil James, chair of the Association’s RP3 Review Panel, presented the designations on April 30th during the Association’s annual Engineering & Operations Technical Conference held in Raleigh, N.C.
The RP3 designation, which lasts for three years, recognizes public power utilities that demonstrate proficiency in four key disciplines: reliability, safety, workforce development, and system improvement. Criteria include sound business practices and a utility-wide commitment to safe and reliable delivery of electricity. MPU joins more than 240 public power utilities nationwide that hold the RP3 designation. “This designation is about more than just reliability. It’s about operational excellence,” said James. “These utilities and their communities should be proud to represent the best of the best in the areas of reliability, safety, workforce development, and system improvement.”
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Did You Know?
Manitowoc Public Utilities would like to remind customers that the moratorium for disconnection of residential service ends on April 15. Customers with past due balances could face disconnection of their utility service unless they make prior payments or payment arrangements. Also, residential customers who have not paid during the winter could also be required to pay a security deposit equal to their highest four consecutive bills.
It is important for the customers to review their billing statements; disconnection notices will be printed directly on the billing statement. Customers that have questions on their billing statement or would like to see if they are eligible for a payment arrangement are encouraged to call MPU at (920) 683-4600 during normal business hours of 8:00 a.m. to 4:30 p.m. Payments can be made through the utility website at www.mpu.org or in person at 1303 S. 8th Street.