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AMI Project

Advanced Metering Infrastructure (AMI) Project Overview

Manitowoc Public Utilities has awarded a $3.1 million contract with Eaton Corporation of Beachwood, Ohio for an electric Automated Meter Infrastructure (AMI) system. The system will replace all electric meters in the City of Manitowoc and provide data collection points and interface software to existing utility systems. Water meters will be replaced in a later phase.

AMI Project Status Updates

Beginning on Monday, August 5, technicians from Allegiant Utility Services will begin replacement of electric meters in the City of Manitowoc. The third party contractor will be operating white pick-up trucks with “Subcontractor for Manitowoc Public Utilities” signs on the doors. Customers will receive notification via US mail of approximate dates in which the contractor will be in their area.


What is Advanced Metering Infrastructure (AMI)?

AMI uses state-of-the-art metering and communication technology to permit secure two-way remote communication with utility meters located at businesses and residences in the City.  The two-way communication will be used to collect daily kilowatt-hour meter readings for billing, monitor system voltages, and provide power outage notifications.  Overall, AMI will provide proactive customer service, improve system reliability, provide for power outage notification and management, and permit more efficient delivery of utility services. 

Licensed Electricians

MPU issued a Request for Qualifications (RFQ) in July to aid MPU customers in locating reputable contractors to repair their equipment.  Typical issues with customer owned equipment include:

  • loose or deteriorated meter socket jaws,
  • inoperable meter bypass mechanisms,
  • deteriorated service entrance cables,
  • missing mounting hardware on service masts,
  • loose or missing meter socket mounting screws;
  • meter socket damage or distortion due to frost heaving;
  • installations with improper meter height.

If you have received notification of an issue with your electrical service equipment, you will need to contact a licensed electrical contractor to commence repairs.  The list of licensed electrical contractors below will be updated as responses come in.

Backus Electric & Automation, LLC Nichols Electric, Inc.
3225 Menasha Avenue 1344 S 26th St.
Manitowoc, WI 54220 Manitowoc, WI 54220
920-684-7093 920-682-1161