MPU is pleased to share with you our five year Strategic Plan! The 2019 - 2023 plan builds upon the successes of prior plans with continued focus on reliability, organizational development, fiscal responsibility, stakeholder relationships, adoption of new technologies as appropriate and monitoring key industry changes. In addition, this plan is designed to proactively identify and address the challenges and opportunities of utility industry trends so that MPU will be the community owned trusted advisor to our customers and stakeholders.
The mission of this strategic plan being the trusted advisor of our customers and stakeholders is a reflection of MPU's on-going commitment of being a Community Owned and Customer Focused utilities service provider. The plan includes five overarching goals that will enable MPU to achieve its vision. The plan focuses both internally and externally, and the goals lay out a comprehensive strategy to adjust to industry changes while enhancing customer service. The synergy between the goals and initiatives will ensure that existing work is prioritized while identifying projects that will achieve the vision.