Billing & Payments to MPU

	For your convenience, Manitowoc Public Utilies offers several payment options to fit your needs. Whether mailing your payment works best for you, or you appreciate the ease of online credit card payments, you can find a solution that fits your lifestyle.

Budget Payment Plan

This plan helps you budget your monthly energy cost by spreading out payments equally over 12 months. This will help you manage high winter bills due to electric heat or high summer bills due to air conditioning. We will average your monthly bills and establish a payment level. Your account will be reviewed every 6 months and the payment will be adjusted to reflect any over-billing or under-billing.

Credit Card Payments

To pay by credit card go to CIS website.

Easy Pay Plan

With the Easy Pay you don't have to write a check or put your payment in the mail or bring it to MPU office. Your bill will be paid automatically from your checking account. To find out more information, view a copy of our Easy Pay Plan Signup (pdf).

Bill Payment Stations

For your convenience, Manitowoc Public Utilities billing payments can be dropped off at the following locations:

Payment Assistance

It is MPU's philosophy that we are here to help you and the communties we serve. That's we offer various means of payment assistance.

Sprinkling Forgiveness

Sewer charges on your Manitowoc Public Utilities bill are based on the volume of water your home consumes. This assumes that the volume of water flowing into your home is proportional to the volume waste water flowing into the sanitary sewer. In the summer time, many residents water their lawns. Manitowoc Public Utilities automatically credits sewer charges this time of year, so you are not penalized with higher sewer charges.

If you water your lawn, your summer sewer charge will be based on your winter average for the months of December though April. Again, this calculation is automatically made on your bill, so you don't need to call our office to receive the Sprinkling Forgiveness Credit.

Deferred Payment Agreements

If you are having difficulty paying your utility bill, give us a call. You may be able to set up a deferred payment plan to avoid service disconnection. The plan sets up a payment schedule to help pay your current bill and any past due amount. The payment schedule is based on your ability to pay, the size of past due amount, how long the account is past due, and reasons your bill is past due.

Energy and Weatherization Assistance

Income eligible Manitowoc Public Utilities Customers can receive heating assistance through the Manitowoc County Human Services Department. Once qualified, applicants are also eligible for electric assistance and weatherization. For more information and eligibility requirements, click here.